We are renowned for having the best support in the industry. When you come on board we automatically give you an annual subscription. After this period you will have the opportunity to renew this annual contract with us to get the following benefits:
* Unlike other software developers or resellers, we don't charge you extra or limit you to a specific amount of hours only! We will call mobiles as well as landlines for callbacks. It’s simply the importance we place on quality support.
** This does not include training in the use of the software, but we are happy to help with minor questions or issues. For training, please see our training page.
*** Since the release of our 2010 versions, we will be releasing a new version of our software every year with more functionality and features to speed up your design time. Release date during the year may change.
**** All development requests are passed onto our development team and assessed in terms of importance.
EXTRA BENEFITS
We provide you with a marketing opportunity by publishing your project success stories in the country’s top trade journals, online and through our newsletter as part of our promotion strategy.
+27 21 7011850 (International)
support@knowbase.co.za
Knowledge Base - professional software for civil engineering infrastructure
